Terms & Conditions

Last updated: 09/01/2026

Ordering

• Orders are submitted via WhatsApp using our Order Form.
• Orders are processed and dispatched after payment is received.
• We do not process purchases under £70.

Shipping

• All in-stock orders are dispatched within 1 working day.
• UK delivery: Royal Mail Tracked 24.
• Shipping cost: £6.99.

Tracking

You will receive an email from Packlink with delivery information. We also send a parcel photo, tracking number, and courier tracking website via WhatsApp.

Delivery responsibility

Please ensure you provide the correct delivery address. You are responsible for receiving your parcel at the address provided and for collecting redirected deliveries on time.

We are not responsible for failed delivery or missed parcel collection (for example, if you do not accept the package from the courier or fail to pick it up from the designated location).

Non-returnable / non-refundable

All products are non-returnable and non-refundable. Please review product information before ordering.

Contact

For support, contact us via WhatsApp.