Privacy Policy

We respect your privacy. This page explains how we handle information you provide when placing an order.

What we collect

• Contact details (name, email, WhatsApp number)
• Delivery details (address, city, postcode)
• Order details you submit

How we use it

• To process and fulfil orders
• To provide shipping and tracking updates
• To respond to support requests

How we share it

We may share relevant details with delivery partners and platforms involved in dispatch/tracking (e.g., courier services and Packlink) for fulfilment purposes.

Retention

We keep order communications and fulfilment information for as long as necessary for operational, legal, and accounting purposes.

Your responsibility

Please ensure the information you provide is accurate, including your delivery address and contact details.